Last updated: 30 August 2026
This Refund Policy explains the terms under which Fourcup Technologies Private Limited (“Fourcup,” “we,” “us”) accepts requests for refunds and cancellations for courses purchased through fourcup.in. It forms part of, and should be read together with, our Terms & Conditions. By enrolling in any course with us, you agree to the terms set out below.
We offer a 15-day money-back guarantee on our paid courses, calculated from the date your batch officially begins (not the date of payment, if you enrol in advance of the batch start date). To be eligible for a full refund under this guarantee:
This guarantee exists so you can genuinely try a batch, see the teaching style and pace, and confirm the course is right for you — not as a way to access substantially all of the course content free of charge. We assess each request in good faith and reserve the right to decline a refund where the pattern of access clearly indicates the guarantee is being used to obtain the course for free.
To request a refund, email info@fourcup.in with your full name, the course and batch you enrolled in, your payment reference number, and the reason for your request, or contact our counselling team directly by phone or WhatsApp at +91 75502 51906. We aim to acknowledge every refund request within 2 business days.
Once a refund request is approved, we process it within 7–10 business days. Refunds are made to the original payment method used at the time of enrollment (the same bank account, card, or UPI ID), through our payment gateway partner. Depending on your bank, it may take a further 3–7 business days for the refunded amount to reflect in your account after we initiate it.
The following amounts are not refundable under any circumstances, even where a refund of the core course fee is approved:
If you are unable to continue with your current batch but remain interested in completing the course, you may request, in place of a refund, a one-time transfer to a later batch of the same course, subject to seat availability, at no additional charge, provided your request is made before the 15-day money-back window closes. Deferral requests made after the batch has substantially progressed are considered on a case-by-case basis.
If we postpone, reschedule, or cancel a batch you have enrolled in due to insufficient enrollment, trainer unavailability, or any other reason on our part, you will be offered, at your choice, either a transfer to the next available batch at no extra cost, or a full refund of the fee you have paid for that course, regardless of the 15-day window described above.
Where you have enrolled using a 0% EMI or financing option provided by a third-party lending partner, any refund approved under this policy will be paid to that lending partner to close or reduce your loan balance, not directly to you, since the lending partner — not Fourcup — disbursed the original course fee on your behalf. We will confirm with you in writing once the lending partner has been notified and the loan account has been updated.
Refund terms for corporate or group training engagements are governed by the specific agreement signed with the corporate client for that engagement, and may differ from the terms set out in this policy for individual learners.
If you disagree with a refund decision, you may escalate your concern in writing to info@fourcup.in for a review by our academic operations team. Any dispute that cannot be resolved directly with us is subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India, as set out in our Terms & Conditions.
For any refund-related question, please contact us at info@fourcup.in or +91 75502 51906, Monday to Saturday, 9 AM to 7 PM IST.